iConcierge Marketing Management Solutions, LLC is a small business marketing outsource solutions company based in Rochester, NH. The iConcierge model is designed to facilitate an outsourcing strategy for local small businesses and organizations without the time, expertise or internal resources to manage their marketing in-house.

Our model brings clients what is the small business marketing solution of the future – a hybrid, collaborative enterprise, where you enjoy the personal assistance of a local coordinator to facilitate access to the best of the best vendors, with a full menu of services available through our partner network.

Our business structure is designed with busy small business owners in mind. Finally! An affordable outsourced marketing solution with the capability to deliver and manage a virtual marketing department on your behalf, overseeing everything from social media management, website design, search engine optimization, email newsletters, graphic design and more.

Felicia LaBranche is the founder of iConcierge and the force behind the concept of concierge marketing. Felicia is a marketing professional with 20+ years experience in marketing, sales and customer service – a valuable 360 degree perspective. With a degree in Business Administration, many years as a small business owner, and in-the-trenches business experience gained in a corporate marketing environment, Felicia’s real-life practical approach is refreshingly different. She knows how to listen, adapt and execute with attention to detail, accuracy and absolute efficiency. If what you need is a partner who understands how to help you meet the challenges of multiple priorities, you got it!

Felicia serves as a single point of contact for fully coordinated services, to deliver the full capability of a traditional marketing department, through a choice network of partner specialists, allowing small business owners to focus on what they do best – run the business. The iConcierge vendor partner network consists of subject matter experts across all media channels, each carefully vetted and selected for their shared values, quality of work and impeccable ethic.

iConcierge Marketing Management Solutions, LLC is a Proud Member of the Greater Rochester Chamber of Commerce.

iConcierge Marketing Member Greater Rochester Chamber Of Commerce

Felicia LeBranche


  • Project Management
  • Digital & Social Media
  • eMail Marketing
  • Website Development, Design & SEO
  • Graphic Design Logos & Signage
  • Copy Writing & Content Writing
  • Event Production
  • Print & Direct Mail Services
  • Promotional Products
  • Sales & Customer Service Initiatives
  • Media Placement